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1. Information We Collect
We may collect the following categories of information to provide you with the best possible service:
a. Personal Information
- Name
- Email address
- Contact number
- Date of birth
- Academic details and preferences
- Documents submitted for university applications
b. Usage & Technical Data
- IP address
- Browser type
- Device information
- Pages visited and time spent
- Cookies and tracking data
c. Third-Party Information
We may receive limited information from:
- Partner universities
- Payment gateways
- Advertising and analytics providers
2. How We Use Your Information
We use your data to enhance your experience and provide our services effectively:
- Provide university recommendations tailored to your profile
- Process applications and counseling requests
- Improve website performance and user experience
- Communicate important updates, offers, and notifications
- Ensure platform security and fraud prevention
3. Sharing of Information
We may share your information with the following parties:
- Universities and educational partners (for application purposes)
- Service providers assisting with analytics, marketing, hosting, or payments
- Legal authorities, if required by law
Your Privacy Matters
We do not sell your personal information to any third party. Your trust is our priority.
4. Data Security
We use industry-standard security measures to protect your data, including:
- Encryption of sensitive data
- Secure servers with regular security updates
- Access controls and authentication protocols
- Regular security audits and monitoring
However, no system is fully secure, and we encourage users to use strong passwords and protect their accounts.
5. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request corrections or updates to your data
- Request deletion of your data
- Opt out of marketing communications
- Withdraw consent at any time
- Data portability (receive your data in a structured format)
Requests can be sent through our support page.
6. Data Retention
We retain your information as long as your account is active or as needed to provide services. Certain data may be stored longer for legal or regulatory purposes, including:
- Transaction records (as required by financial regulations)
- Communication logs (for dispute resolution)
- Application documents (as required by partner universities)
You may request deletion of your data at any time, subject to legal obligations.
7. Third-Party Links
Our website may include links to external websites, such as partner universities or educational resources. We are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
For significant changes, we will notify you via email or through a prominent notice on our website.
9. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Questions About Your Privacy?
Our team is here to help. Reach out to us anytime.
support@edutrust.in